--- title: "Condition Quiz" description: "Apple-style instant quotes — the price adjusts as the customer answers." url: "https://docs.gytabuyback.com/features/condition-quiz/" --- ## Condition Quiz The condition quiz replaces "one product variation per condition" with a short assessment. You price the product once — as if the device were perfect — then write a handful of questions, and each answer moves the offer up or down by a percentage. The customer sees the quote recalculate on screen as they tick the answers, the way Apple and Gazelle trade-in pages work. It is worth turning on when your catalog would otherwise explode into dozens of near-identical variations (powers on / screen cracked / battery health), or when you want the offer to feel like a real quote rather than a dropdown pick. Turning it off leaves your existing variation pricing exactly as it was. ![The condition quiz on a product page, showing a live quote of $150](../../assets/images/gb-condition-quiz.png) The condition quiz is a **PRO feature**. On the free plan the settings stay visible but are locked with a **PRO** badge, and the quiz never runs on the storefront. ## Turning It On Go to **Gyta Buyback → Settings → Checkout** tab and set two options: * **Condition quiz pricing** — the on/off switch. Off by default. * **Quiz questions** — the questions themselves, one per line. Then make sure each trade-in product (or variation) is priced at what you would pay for a **flawless** device. That price becomes the starting point the percentages work from. ## Writing Your Questions Each line is one question: the question label, then each answer with its percentage, all separated by the pipe character. ``` Does it power on? | Yes: 0 | No: -40 Screen condition | Perfect: 0 | Scratched: -15 | Cracked: -35 ``` Negative percentages reduce the offer and positive percentages increase it. Every selected percentage is added together first, then applied to the base price once — nothing compounds. So a $200 device answered **Yes** (0%) and **Cracked** (−35%) quotes $130, and answers totalling −25% quote $150. ## What The Customer Sees * The questions appear on the product page in a box headed **"Tell us about your device"**, inside the add-to-cart form just above the button (and below the device-details card, if you collect those too). * As soon as every question has an answer, a **"Your quote:"** line appears underneath and updates with each change. On a variable product it stays hidden until a variation is chosen, then follows that variation's price. * Trying to add the item without answering everything is refused with the notice *"Please answer the device-condition questions to get your quote."* * The quoted amount — not the catalog price — is what appears on the cart and checkout lines, with each question and its answer listed under the item. ## On The Order Every completed quiz is saved to the order line as **Condition assessment**, written as a one-line summary with the questions separated by a middle dot — *Does it power on?: Yes · Screen condition: Cracked (−35%)*. Answers worth 0% show no percentage. That summary is a snapshot taken at the moment of the quote, and it is what stands in for the recorded condition of the item (the separate free-text Condition value is not saved while the quiz is on). ## Good To Know * **A question needs at least two answers.** An answer with no colon, no label, or a percentage that is not a plain number is dropped, and if fewer than two valid answers are left the whole line is silently skipped — write **\-15**, not **\-15%**. * **An empty Quiz questions box does not disable the quiz.** If the field is blank the plugin falls back to a built-in example set ("Does it power on?" and "Screen condition"). To stop the quiz, untick **Condition quiz pricing**. * **The quote can never go below zero.** Percentages that add up past −100% floor the offer at 0 rather than going negative. * **Editing your questions never rewrites past orders.** The answered labels and percentages are stored with the order, so old quotes keep the wording and the math that were live when they were taken. * **Customers cannot tamper with the price.** The browser only ever sends which answer was picked; the percentages and the arithmetic live on the server and the quote is recalculated there. * **The quiz hides the Condition dropdown.** If you also use **Collect trade-in device details**, its Condition select disappears while the quiz is on so customers are not asked twice — IMEI / serial and notes still appear. * **Dual-mode listing buttons stop adding to the cart directly.** With the quiz on, the trade-in button (**Trade in / Sell to us** unless you renamed it) in a shop or category listing (and the `[wcpti_tradein_button]` shortcode) links to the product page instead, because the answers have to be collected first. In Buyback mode the listing buttons are WooCommerce's own — they still point at the cart, and an add from there is simply refused with the notice above until the customer opens the product page. * **Block-theme add-to-cart buttons are blocked in Buyback mode.** Store API adds carry no quiz answers, so they are rejected with the same "answer the device-condition questions" message; the customer has to open the product page themselves. Dual-mode Store API adds are always ordinary purchases, so they pass through untouched. * **Dual mode only quizzes trade-ins.** The box renders on any product you have marked as trade-in eligible, but the answers are only read for trade-in adds — an ordinary purchase of the same product ignores them and is neither priced nor blocked by the quiz. * **Net settlement mode asks inside the credit selector.** The questions appear once the customer picks a device — and reset if they pick a different one — and simple products are listed as *"up to $X"* since the real figure depends on the answers. Variations still show their own price. **Apply trade-in credit** is refused with the same notice until every question is answered.