---
title: "FAQs"
description: "Frequently asked questions about Gyta Buyback."
url: "https://docs.gytabuyback.com/support/faqs/"
---
## General

### What is Gyta Buyback?

A WooCommerce plugin that reverses eCommerce flow — customers sell products *to* you. Handles reversed payments, label generation, order management, and notifications.

### What products can I buy back?

Any product! Commonly used for electronics (phones, tablets, laptops) but works for clothing, furniture, collectibles, auto parts, etc.

### Is my data secure?

Yes. All data is stored on your server. The only external connection is EasyPost for shipping labels.

## Technical

### Which WooCommerce version?

WooCommerce 5.0+. Latest stable recommended.

### Which PHP version?

PHP 7.4+. PHP 8.0+ recommended.

### WordPress Multisite?

Yes, can be activated on individual sites within a multisite network.

## Pricing

### Free vs PRO

| Feature | Free | PRO |
| --- | --- | --- |
| Core buyback functionality | ✓ | ✓ |
| PayPal, Check, Amazon Gift Card | ✓ | ✓ |
| EasyPost shipping labels | ✓ | ✓ |
| Venmo, Zelle, Interac eTransfer, Crypto/Stablecoin | — | ✓ |
| Batch Labels & Scan Forms | — | ✓ |
| Admin shipping/tracking view | — | ✓ |
| Priority Support | — | ✓ |