Plugin Settings

Overview#

Navigate to Gyta Buyback in your WordPress admin. Every setting lives under one of nine tabs.

Checkout Tab#

The busiest tab, and where store mode lives. Settings that only apply to one flow are tagged with that flow, and only the selected mode’s settings are shown.

• Store Mode — Buyback only, Dual, or Net. Dual and Net are PRO.
• Buyback / Trade-in button labels — the add-to-cart and place-order wording customers see.
• Billing details replacement — renames “Billing details” to “Contact Information”, since the customer is selling, not buying.
• Customer Order Approval — require the customer to approve a revised offer before payment. This is what enables the re-quote panel on the order screen.
• Collect trade-in device details PRO — per-item condition, IMEI/serial and notes, collected at checkout or on the product page.
• Condition quiz pricing PRO — ask a short set of questions and quote from the answers. See Condition Quiz.
• Quote lock (days) PRO — how long a quoted price is honoured. See Quote Expiry.
• Store credit bonus (%) PRO — pay extra when the customer takes store credit instead of cash.
• Net options PRO — return-label handling, days to return, where the trade-in selector appears, what happens when the trade-in exceeds the cart total, and how a higher inspection grade is reconciled.
• VAT margin scheme PRO — for EU resellers: flag categories sold under the margin scheme and set the note printed on the invoice.
• Variable Product Fields — hide WooCommerce variation fields you never use on buyback products (SKU, stock status, description).

Design Tab#

• Style template — the look of the customer-facing panels (card, plain, and so on).
• Accent color — the highlight colour used across trade-in UI.

Address Tab#

Your company return address. This is the ship-to address on every prepaid label, so an incomplete address here means labels that will not buy.

EasyPost Tab#

• API Key — your EasyPost key. Test keys start with EZTK and are never billed.
• Webhook URL and Secret — paste both into EasyPost so delivery events reach your store. See Webhooks.
• Auto-Complete on Delivery — mark an order Completed when the carrier reports delivery.
• Preferred Shipping Service — your default carrier and service level; the cheapest available rate is used if it is unavailable.
• Return label on decline PRO — buy a store-to-customer return label automatically when an offer is declined.
• Shipping kits PRO — send an empty prepaid box first instead of asking the customer to pack and print. See Shipping Kits.
• QR drop-off codes PRO — a scannable code so the customer can drop off without printing. Requires a USPS-class service. See QR Drop-off.
• Label Format — PNG, PDF, ZPL, or EPL2 — plus address validation, Royal Mail package size, and insurance options.

Email Tab#

• Local Drop Off Instructions and Order Completed — the copy inserted into those customer emails.
• Abandoned-quote email PRO — follow up when a customer gets a quote and does not finish, after a delay you set.
• Kit reminder after (days) PRO — nudge a customer who has a kit but has not posted it back.
• Twilio SMS PRO — account SID, auth token and from-number, plus which events text the customer: label/kit ready, device received, payment sent.

Batch Labels Tab#

View orders needing labels, buy labels in bulk, and generate scan forms for carrier pickup. See Batch Labels.

Import Tab#

Bulk-create priced buyback products from a CSV catalog instead of building each variable product by hand. See Catalog Import.

Payouts Tab#

• PayPal Payouts PRO — client ID, secret, and a sandbox toggle.
• Wise PRO — API token, profile ID, and a sandbox toggle.
• Send automatically on completion PRO — pay the customer when the order completes.
• Complete order when paid PRO — the reverse: close the order once the payout succeeds.

PayPal and Wise are the two methods that pay out automatically. The other trade-in payment methods — Check, Zelle, Venmo, Interac, Amazon Gift Card, ACH, Crypto and Store Credit — are recorded on the order for you to pay manually. See Payouts.

Reports Tab#

Resale and margin reporting across completed trade-ins. See Reports.